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F.A.Q. Your AquaTrip frequently asked questions answered here.... |
| Q: How did
the
idea for AquaTrip come about? AquaTrip
was invented by an Electronics Design Engineer whose bathroom was
ruined by a small unknown leak in a pipe fitting in the bathroom cavity
wall. The leak occurred over a period of weeks, but only became evident
after the wall had become sodden with water and the tiles began to
loosen off the wall.
Closer inspection revealed the moisture had seeped into the vanity unit and the bath surround. The whole bathroom had to be gutted and rebuilt at great expense. The inventor decided to come up with a system which could give the property owners/managers an early warning if a leak or burst pipe occurred. |
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| Q: Is it a new concept? A
search was conducted to find a product to prevent a similar event
occurring again, but the inventor could not find anything suitable. In
response, he set about devising a system to detect leaks and isolate
the
water supply before too much damage could be caused. The AquaTrip
concept was born.
After testing the concept with multiple prototypes, it was decided to apply for a patent to protect the invention. A patent was applied for in 2005 and after examination an International PCT application was granted in 2006. The patent was subsequently approved and registered in Australia and has been published and is awaiting registration in the USA and in the EU. |
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| Q:
Has
there been Government support for the project? AquaTrip
were given a $64,000 grant by the Federal Government Department of
Industry in 2006 under the COMET Innovation Program. (Commercializing
Emerging Technology) to develop the product and contribute to business
planning and assessment, and intellectual property registration and
protection.
In 2007 AquaTrip were awarded grant funding of $173,000 from the Queensland Government Department of Environment under the Sustainable Energy Innovation Fund to further optimize the design and product specification, assist in the development of the appropriate toolings and conduct extensive field trials. |
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| Q: Where is it supposed to be fitted? The
AquaTrip works best, the closer you fit it to your water meter (Preferably, directly after the water meter).
This way, you protect the piping and plumbing to the entire
property. However, it does not have to be fitted directly after
the water meter, and can be fitted anywhere on the incoming supply to
your property. Just remember though, that all the plumbing
connected prior to the AquaTrip will not be protected against leaks.....
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| Q: How
does it take into account different water consumption environments? Aquatrip
can be programmed to suit almost any type of building or environment.
There are a variety of models which have different features, these
features can be programmed individually to suit the
individual property’s water usage. Some AquaTrip models use intelligent
monitoring to self select their leak detection modes. If you
need assistance, please contact our Technical Helpline or email us with
your query.
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| Q: Are
they expensive? AquaTrip
systems are available for as little as $150 plus installation.
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| Q: Are
they easy to operate? Once
the Aquatrip is initially set up by the installing plumber, there is
almost no adjustment required, and most functions are controlled using
a single button on the Control Valve assembly, or via the in house
Control Panel. Unless it detects a problem, you will never know it is
there.
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| Q: Will
it affect how I use water? You
will never know it is there unless it detects a leak. Under normal
daily water use, It has no noticeable impact on your daily
water use.
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| Q: Will
it save me money? Over
time, it will definitely save you money. Rising water costs mean that
you want to be sure that you are never wasting water unknowingly. If
you do develop a leak or have a pipe split, or leave a tap
running, or a have the nozzle come off the hose, AquaTrip
will be there to minimize the waste and the potential property damage.
Many small unnoticed leaks thought to be inconsequential, when added up
cost surprisingly large amounts. (see The Cost of Leaks)
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| Q: What
maintenance will it need? Aquatrips
are largely maintenance free. Battery powered systems will need a
battery change every 12 to 24 months. There is also a mesh filter which
prevents debris entering the system which may occasionally need
cleaning/replacing, (usually only if the Aquatrip is operating on an
unfiltered water supply). An annual system check is recommended to
check the system is functioning correctly. This will take less than a
minute.
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| Q: How
do I re-program
my AquaTrip to better suit my personal requirements? Please
refer to your Owners Manual for advice on how to program your unit. If
you do not have a manual, please contact us and we will post or email
you a replacement manual. Alternatively you can call our Technical
Support helpline shown on the 'Contact
Us' page, use the form below or e-mail us using your own e-mail program by clicking HERE!
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complete the form below, and we will get back to you as soon as
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